System Requirements

  • Jive's IE Plugin
  • Windows 7, 8, and 8.1
  • .Net 4.5
  • Microsoft Outlook 2007, 2010, and 2013


  1. Ensure Jive's IE Plugin is installed and setup.
  2. Download the Outlook plugin.
    • Windows 32 bit
    • Windows 64 bit
  3. Open and run the .exe.

If you do not have .Net 4.5 installed on your computer, you will be prompted to install and restart. After restarting, the Outlook plugin installation wizard should automatically start. If it does not start on its own, open and run the .exe again.

  1. Follow the installation wizard.
    1. Click [Next >].
    2. Click [Install].
    3. Click [Finish].

Troubleshooting: Manually Activate Outlook Plugin

After installation, there is a possibility you will need to manually activate the plugin.

  1. Click the File tab.
  1. Click Options.
  1. Click Add-Ins.
  2. Verify that the Jive Outlook Plugin is listed under Inactivate Application Add-ins.
  3. If the plugin is inactive, select COM Add-ins from the Manage drop-down list.
  4. Click [Go...].
  1. Check the Jive Outlook Plugin.
  2. Click [OK].