- Ensure Jive's IE Plugin is installed and setup.
- Download the Outlook plugin.
- Windows 32 bit
- Windows 64 bit
- Open and run the .exe.
Troubleshooting: Manually Activate Outlook Plugin
After installation, there is a possibility you will need to manually activate the plugin.
- Click Add-Ins.
- Verify that the Jive Outlook Plugin is listed under Inactivate Application Add-ins.
- If the plugin is inactive, select COM Add-ins from the Manage drop-down list.
- Click [Go...].