REPORTS TO: CTO & Service Manager
LOCATION: Fairfax, VA
ROLE CAPACITY: 100% Technical, travel to client sites will needed from time to time
• Competitive Medical/ Dental/ Vision Coverage
• Flexible Spending Accounts
• Long-Term Disability
• Life Insurance
• Paid Time Off
A fast growing, high paced Fairfax based IT Managed Services Company located in the DC Area is seeking a dynamic Systems Administrator who will work closely with our Managed Services team to support our data center and clients. We are looking for someone with 3 to 5 years in the IT field, preferably with experience in the managed IT services industry.
You must also be a highly organized, customer service and technology focused individual with a positive attitude. We hire only high energetic, positive, team players that love being challenged and are always looking to grow. This person must represent our core values and deliver high-level client support as well as contribute in a big way to our team camaraderie and spirit.
Do you get great satisfaction from contributing to the overall success of the company? Do you enjoy using technology to automate processes? Do you work well under pressure and always show up with a positive attitude? Then please apply in the link below, and provide a short summary on why you fit this description.
We are selective so we care more about finding the right person than rushing to hire just anyone. We offer an inviting work environment with health benefits, paid time off, and more. We work in environments using ConnectWise and Labtech.
We are a Microsoft Gold Partner using 80% Microsoft products. Technologies include; Office 365, Microsoft Azure, IIS, SQL, Hyper-V, Exchange, SharePoint, Backup and Disaster Recovery, Firewalls, Networks, Server 2012R2 and Mobile Devices. The remaining 20% is with Apple technologies and various mobile devices.
Our unique company benefits include; cutting-edge training opportunities, company lunches and breakfasts, team awards, special company events and celebrations, all in all a modern, cozy, on the edge of the loop type of work environment!
This is an awesome opportunity for someone who:
- Wants a company that truly CARES about its employees and clients
- Loves a fast-paced, NO DRAMA environment
- Is extremely detail oriented and appreciates PEOPLE who take an organized, systematic approach to achieving success
- Likes to contribute ideas and be part of a team of TRUE professionals
- RESULTS driven
Tactical Work and Responsibilities:
The Network/Systems Administrator is expected to provide these services with a high level of competency and independence, demonstrating experience and ability in multiple disciplines within IT. The right candidate must be comfortable working with data centers, clients, internal networks and development teams. The right candidate is detailed oriented, loves technology, learning and enjoys business strategy.
Senior Network/System Administrator will be responsible for assisting with escalated support tickets.
The Most Important Results To Achieve Success:
The candidates must possess excellent customer service, planning, problem solving, goal setting, quality and time management. Undergraduate degree from a four-year college preferred. At least four years of relevant work experience with a track record of help desk and networking support. Understanding of hardware and software (PC’s, laptops, smartphones, tablets, printers, general office equipment, Microsoft Office, Current Windows Desktop and Server OS, etc). Ability to troubleshoot client issues while remaining calm and managing time lines. Networking or Microsoft Server related certification is a plus.
Strong in the following: Windows 7 through 10, Active Directory including Group Policy, DNS, DHCP, Hyper-V, network printers, wireless access points, Microsoft Office Suite, Windows Server 2008R2 and up, Microsoft Exchange 2010 and up, Exchange Online (Office 365), Firewalls (desired Cisco Meraki), Site to site and Remote Access VPN, Switches (Netgear, Cisco, HP), Backup Technologies (Barracuda, Veeam, etc.), SQL Server Basic Management (backups, maintenance job setup, etc.), VMware vSphere (single host deployments at minimum).
Desired familiarity with the following:
LabTech, ConnectWise, Office 365 SharePoint Online, BDRs, Cisco Meraki.
The candidate must follow instructions well, but also be able to take the initiative. Must have excellent customer service skills and manage time well working with multiple clients at the same time. Should be able to multi-task, prioritize and meet tight deadlines. Should be fair, flexible, get along well with others, and be a good listener. Must be punctual, reliable, and take good notes. Previous MSP or consulting experience is desired.
- Integrity and Honesty
Our team is committed to our core values which drive us and is the reason for our growth. These core values are:
If these values align with who you are and what you are looking for in a company, then let us know! We offer competitive wage and benefits package, bonuses and paid holidays.
Please apply in the link below and provide a short summary on why you fit this description and salary requirements
NOTE: SUPERSTAR ONLY
Please do not apply for this position unless you can prove through certifications and work experience that you can significantly fit this role. This is a highly coveted position and we will only settle for an A-player.