Let’s face it; your office landline is a thing of the past. As the means of communication becomes more digitalized, Voice over IP (VoIP) services is rapidly taking over. Gone are the days when you would miss an important call and not even be aware of it.

From hosting websites, email, applications and online file storage, the cloud has become a popular alternative to traditional IT services among businesses. In fact, it is almost impossible to find a company’s data center that does not employ cloud-based services of some kind.

If you’re not an IT professional or have an in-depth knowledge of technology, computer terminology can seem like a foreign language. While you certainly don’t need to be fluent in geek speak, having a basic understanding of it can help in a number of ways.