Our Immutable Laws:
Immutable Laws are a blend of ethics, core values, and self-assigned law, all wrapped up into one. They are the rules we have defined for ourselves, almost subconsciously, on what is right and what is wrong. What is acceptable and what is not. What makes you happy, and what doesn’t. They are with you for life and they barely ever change.
A key component of our culture and commitment to our customers is our "Our Immutable Laws," which provide our employees a framework for making critical business decisions without having to ask management for approval. If an employee has an idea to improve a work process, support a customer, or needs to make a snap decision, we trust them to "just do it" if they can associate with these 8 laws"