GRS has upheld the highest professionalism and dedication to our needs throughout the years we have used their services.
Before our last renewal, and at the request of management, I shopped roughly 10 different companies that provided the same IT services as GRS. I spoke to many professionals from a sole proprietor to a company much larger than GRS. I also reached out to some partners of law firms I have known for many years to see who they were using. What I found was this, the smaller companies had good prices but did not offer on-site maintenance or repair on a as needed basis.
Document Services Manager
Since GRS began working with us, we have not had any virus or attack of any kind. With their comprehensive knowledge, I definitely sleep well at night.
Hometown Roasters, LLC dba Caffe Amouri has been working with GRS for, I'm guessing, about two years now. We had many questions and were somewhat skeptical/wary of entering into a long term, rather expensive (as we saw it) arrangement. Did we need that sort of support? What were the benefits?
“GRS Has Taken The Burden Of Computer Support And Maintenance Off My Back”
Thanks to GRS Team and their Marathon service they provide, the entire burden of computer support has been taken off my back, and I don’t have to worry about security threats or downtime. Now we are getting regular Microsoft updates, virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It’s really helped speed up our network, our programs run better, and we don’t have the recurring problems that we had in the past.
My Computer Crashed Last Night Due To A Microsoft Update; But GRS Technology Solutions Responded And Had It Taken Care Of Before I Got In The Next Morning
Your quick response to correct any issues which arise is unbelievable. Both Sylvester and Nelson have been very good techs and we have been very happy with their service. I would also like to thank you for how you took care of our firewall issue; you guys took care of the problem and upgraded our firewall with a better unit at no expense to us. Thanks!