How 5G data will change VoIP

June 30th, 2017
How 5G data will change VoIP

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that. Improved video conferencing The major factor holding web and video […]

Important Office 365 Upgrade

June 29th, 2017
Important Office 365 Upgrade

If you wished Microsoft would streamline its Office 365 ProPlus update schedule, your prayers have been answered. The cloud solution, which includes the Enterprise E3 and E5 plans, will be updated twice a year, rather than three times a year. Here’s everything you need to know about the new ProPlus update schedule. Why the new […]

The kinds of IT services Fairfax VA firms have in their reach.

June 28th, 2017
The kinds of IT services Fairfax VA firms have in their reach.

The technology industry has been evolving faster than any think tank could have predicted a decade ago. Today, many companies are doing their business completely ‘in the cloud’, a prediction that would have gotten you fired if you told your company to create applications in that direction just 5 years ago.

Wikileaks details router vulnerabilities

June 27th, 2017
Wikileaks details router vulnerabilities

When we write about how antivirus software isn’t enough to keep you safe from malware, it’s not just scare tactics. There are so many ways hackers can break into your system that antivirus solutions will never catch. For a real-world example, look no further than the router exploit kit recently leaked from the CIA. The […]

Microsoft Power BI and Office 365 analytics

June 23rd, 2017
Microsoft Power BI and Office 365 analytics

As machine learning, digital storage, and analytics software get more advanced, data is becoming more valuable than ever. Even businesses that don’t rely on data to operate are starting to find ways to get more value out of their information. Microsoft’s newest platform is an excellent example of that — and it’s free! What is […]

5 ways to ensure the Cloud’s affordability

June 22nd, 2017
5 ways to ensure the Cloud’s affordability

Cloud computing saves businesses a considerable amount of money, which explains its rise in popularity over the years. What many business owners fail to realize is that there are hidden costs associated with Cloud services. And while they might seem insignificant at first, they can add up to a staggering amount if left unchecked. Minimize […]

Why businesses need a UPS

June 21st, 2017
Why businesses need a UPS

Power outages caused by utility failure, accidents, and natural disasters such as storms, flooding, or earthquakes are inevitable. There’s very little you can do to prevent any of these from happening, but you can avoid the consequences to your business by using an Uninterruptible Power Supply (UPS). What is an uninterruptible power supply? An uninterruptible […]

6 more Office 365 productivity tricks

June 14th, 2017
6 more Office 365 productivity tricks

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there’s still much to learn about Office 365. […]

Avoid customer frustration with these tips

June 13th, 2017
Avoid customer frustration with these tips

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction. […]