“Black Dot of Death” locks iOS messaging app

May 31st, 2018
“Black Dot of Death” locks iOS messaging app

People who use iPhones, iPads, and Macs are at risk of encountering a Unicode attack that can cause the messaging app to crash and lock up the device. The good news is a workaround has been found which can restore the state of said Apple products. What is going on? A bug, known as “Black […]

Setting up your new laptop with Windows 10

May 30th, 2018
Setting up your new laptop with Windows 10

First things first, what should you do with your brand new laptop? You go through the Windows 10 setup, and you’re all done, right? Not really. Your notebook isn’t ready — until you do some tweaking. Let’s get the ball rolling. #1 Check for updates Your new laptop should check for updates automatically, but you […]

How WP security updates impact your site

May 29th, 2018
How WP security updates impact your site

WordPress (WP) websites require routine updates to keep up with user demands. Some of WP’s most critical updates are security patches, which protect sites from various cyberattacks. But why does your website sometimes act up when you finish running an update, and how can you prevent it? Be cautious with updates In 2017, WP issued […]

How AI improves customer service

May 28th, 2018
How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]

How long should business phone systems last?

May 23rd, 2018
How long should business phone systems last?

The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more. Different phone systems Phones have come a long way, from analog landlines to digital […]

5 new features for Outlook

May 22nd, 2018
5 new features for Outlook

Lately, Microsoft has given some love to Outlook — not just the desktop app, but also the web and app versions. In fact, they just released a bunch of new and improved features. Let’s take a look. #1 RSVP Outlook makes it fairly simple to invite people to a meeting, but now it will also […]

Don’t give social media hackers a chance

May 17th, 2018
Don’t give social media hackers a chance

Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to protect your Facebook or Twitter account. Lockscreens exist for a reason Make […]

How to prevent your laptop from overheating

May 15th, 2018
How to prevent your laptop from overheating

Laptops may be more affordable than ever, but we’re also using them for more advanced tasks than ever. This means you run the risk of overheating your laptop and causing long-term damage. Here’s how to avoid that. Causes of overheating Laptops create heat during their normal operation. That’s why they’re designed with internal fans that […]

Get your business noticed using social media

May 14th, 2018
Get your business noticed using social media

As a startup business owner, you may think social media isn’t worth the effort because no one knows about your business. You may have dabbled in Twitter, Facebook, or LinkedIn and seen minimal (if any) results. What can a business owner with a new brand/product do? Well, it turns out quite a lot. And to […]