GRS Helpdesk/IT Support Internship
Reports to: General Manager
Location: Fairfax, VA
Compensation: Part-time (20-30 hrs. per week): up to $160 stipend per month
Full-time (30-40): $240 stipend per month
General Summary:
The GRS Internship is geared towards a student whose prospective career path is in the IT field. This opportunity is given to allow for experience to be gained in a company that provides commercial IT service and support for small and medium sized businesses.
Essential Duties and Responsibilities:
- Assist with recycling IT hardware parts and equipment
- Receive inbound office phone calls
- Assist Helpdesk team with service related tasks
- Perform initial hardware diagnostics for desktops and laptops
- Visit client sites for deliveries or pickups as needed
- Receive and document company inventory
Requirements:
- 20-hour time commitment per week
- Actively pursuing a degree in the IT field
- Driven and motivated team player
- Knowledge of Windows 7, 8 (Windows 10 is a plus)
- Office 2010, 2013.
- Software Driver Support and Installation
- PC Hardware/Software Setup and Configuration
- Basic networking skills required
Internship Details:
This internship requires a 8-week commitment. This internship requires a minimum of 20 hours per week and interns may not be in the office more than 8 hours per day. The internship is located in Fairfax VA.
Compensation:
- Part-time (20-30 hrs. per week): up to $160 stipend per month
- Full-time (30-40): $240 stipend per month
- Local travel expenses to and from the office are also reimbursed, up to a maximum of $20 per day
Benefits:
- Real-world IT experience
- Potential for permanent full-time entry-level position
- Experience in CRM, RMM, PSA software and enterprise IT tools