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Not only has the 21st Century brought about vast technological advances, it has also enabled new ways for businesses to get their brand messages out to customers and unearthed a new-found necessity: online reputation management. With a multitude of platforms and tools out there, it has never been easier for customers to directly interact with brands and products.

Between your customers, vendors, employees and other moving parts of your organization, it can be difficult to find the time to focus on your business. On a daily basis, you likely have to deal with dozens of tasks, and oftentimes don’t finish them all.

LinkedIn is a highly useful site, but many small businesses simply don't make the most of it. The problem is that most of the information out there, that SMBs try to model, is focused on tips and strategies for larger organizations. And these strategies are simply not as effective when applied to the SMB. So what can the small or medium-sized business do to actually gain value from their LinkedIn efforts? Here are few tips to get you started.

Over the years, Microsoft Word has become the best word processor for businesses big and small. From creating documents such as company reports, forms, statements, and receipts to producing promotional materials, Word is able to accomplish all of these and much more.

Most business owners have an employee handbook. But when it comes to the online security of their business, often times this portion is either not adequately addressed, or not addressed at all. However, with cyber crimes an ever increasing threat, and the fact that employee error is one of the most common causes of a security breach, it is incredibly vital that your staff is informed of your policies.

With over 1 billion worldwide users and a market share of over 50%, it is not a stretch to say that Google Chrome is one of the best and most popular browsers available in the market. Its speed far outstrips that of most other browsers. But despite being the fastest web browser, it’s often criticized by users for occasional sluggishness and crashes.

Whether your business is hit with a brief power outage or an extreme weather disaster, any kind of interruption to your organization’s productivity can cut into your profits. That’s why it is important to have a business continuity plan and utilize BC tools to ensure your organization can stay in operation at all times.

When it comes to saving money for small businesses, VoIP is one IT tool that is all the rage. For many organizations, it can cut phone expenses in half. So obviously the benefit of a VoIP system can be enormous. But is there a catch? With some VoIP providers, there certainly is.

Most business owners don’t normally think they will be a victim of a natural disaster...not until an unforeseen crisis happens and their company ends up suffering from thousands or millions of dollars in economic and operational losses -- all because of the lack of thoughtful disaster preparedness.

When servers are working properly, you would never know they were there. When they are malfunctioning, servers become the scourge of the universe single-handedly bringing your business to a halt. In many ways, your servers are the heartbeat of your business.