Blog

How are business phone systems different today?

June 7th, 2023

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers.

Boost collaboration and productivity with Microsoft Delve

June 5th, 2023

Microsoft Delve is a powerful productivity tool that revolutionizes the way individuals and teams discover and access information within the Microsoft 365 ecosystem. Delve offers a range of benefits that enhance collaboration, knowledge sharing, and overall work efficiency.

Why hybrid cloud solutions matter

June 2nd, 2023

Hybrid cloud solutions are becoming increasingly popular because they offer numerous benefits to businesses of all sizes. By combining the capabilities of both the public and the private cloud, organizations can leverage the strengths of each cloud environment to create a versatile and scalable infrastructure.

From data to success: Leveraging dashboards for business growth

May 31st, 2023

Businesses must not only collect data but also be able to analyze it effectively in order to make informed, data-driven decisions. This is where dashboards come into play. Dashboards serve as robust business intelligence tools that offer a visual depiction of important metrics and insights, enabling organizations to effectively monitor their performance.

Protecting against distributed spam distraction

May 26th, 2023

Distributed spam distraction (DSD) is a growing concern in today's digital landscape. With the proliferation of spam emails and messages, individuals and organizations need to be aware of this disruptive cyberattack. In this article, we will explore the concept of DSD, its implications, and ways to mitigate its effects.

Is it time to upgrade? Key considerations before replacing your servers

May 19th, 2023

Before you think about purchasing new servers, ask yourself some crucial questions that can help you make informed decisions, minimize risks, and maximize the benefits of the upgrade. By carefully evaluating factors such as performance requirements, scalability, budget constraints, and future business needs, you can ensure a smooth transition to new server infrastructure.

Top VoIP tips to enhance clients’ on-hold experience

May 17th, 2023

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable interactions that leave your clients feeling satisfied and valued.

Help Your Business Thrive With Co-Managed IT Services

May 15th, 2023

Over the past few years, awareness about IT services has significantly increased. Businesses of varying sizes recognize the need for and importance of utilizing IT services to protect sensitive data, keep day-to-day operations running smoothly, increase productivity throughout various departments and stay up-to-date with the most recent technology trends.