Blog

3 ways to ensure your FB data is private

April 9th, 2018

The public went into a frenzy when reports surfaced that Cambridge Analytica, a UK-based data analytics firm, retrieved millions of Facebook users’ private information without their knowledge. But that doesn’t mean you can’t do anything about it, and here are 3 ways to guarantee your data remains private.

How to calculate the TCO of VoIP

April 4th, 2018

Choosing whether or not to deploy VoIP phone systems is an easy decision. But choosing a system that works for your business can be difficult, with all the products, vendors, features, and data plans available. Oftentimes, however, selecting a VoIP system comes down to calculating the total cost of ownership (TCO).

What is TCO?
The TCO is the overall sum of procuring, deploying, and operating a VoIP system has over its life cycle, which is typically five years.

Microsoft announces new features for Teams

April 3rd, 2018

Microsoft has recently announced new features for Microsoft Teams. These features are expected to bring users greater convenience and improved communication, and ultimately increase its appeal to a wider market.
Cortana Integration
One new feature that Microsoft will bring to Teams is Cortana, Microsoft’s virtual assistant.

Ready for tax season phishing scams?

March 29th, 2018

As tax season looms, so do phishing scams. For cybercriminals, this is the ideal time of year to deceive unsuspecting individuals into releasing sensitive private or company information. Businesses must therefore take extra precautions between now and April 17th to avoid hackers from selling your confidential data in the dark web.

Can private browsing keep you safe?

March 27th, 2018

Privacy is a precious commodity in this era. Every website you visit or app you download leaves a digital footprint that can be tracked by anyone. Fortunately, major web browsers all offer private browsing features to keep your internet activity somewhat safe from prying eyes.

4 reasons for slow mobile internet speeds

March 26th, 2018

Have you ever gotten frustrated with your phone because the browser took more than five minutes to load? Before you start blaming your old phone, check out these four reasons that might be the cause of sluggish internet connection.
Router location
One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag is because of your router’s location.

Endure tech disasters with external support

March 23rd, 2018

Three decades ago, the notion of hiring specialists in information technology was virtually unheard of. Nowadays, the majority of businesses are digitally operated, which means technology specialists are a must, especially given the huge increase in different types of security breaches.

4 reasons to record your calls

March 20th, 2018

Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation.
#1. Improve customer service
One of the most important reasons why businesses should always record their calls, no matter the significance of the call, is to ensure high-quality customer service.

Make the most of Office 365

March 16th, 2018

Maximizing your Office 365 investment is easier said than done. Sure, you use Outlook and SharePoint all the time, but there are loads of features you’re probably not using. If you’re looking for ways to make the most out of your Office 365 subscription, you’re in luck because that’s what we’re discussing today.

More leaks from Equifax breach

March 14th, 2018

The Equifax breach in 2017 exposed the personal information of 145.5 million people in the US and some parts of the UK and Canada, but the number of victims keeps increasing. In the beginning of March, the credit-reporting company revealed that more personal information was leaked.