The difference in the health of our system and the time that I spend on IT has dramatically changed since GRS took over.
Our company is on the mindset that we don’t mind spending a good bit of money if it is worth it and we don’t have to spend a lot of time managing it. Having dealt with a large IT is a nightmare as a small client as you don’t get the best customer service.
GRS always care and want to do a good jo---b. They don’t have a lot of turnover as so many IT companies do. They invested the time from the start getting to know us and how we work and what we needed fixed right away. GRS also, put together a plan of our system and what needed to be replaced.
When it comes to Monitoring our Systems, GRS gives us peace of mind to have that set-up and if something goes wrong with the system, they will know way before we do. Thanks to GRS, we have our systems up and running, monitored and not having day to day issues, which is priceless and makes a huge difference for us, since with our former IT consultant, I had to spend hours every day on IT and now I truly don’t. Besides, personalized service of your cell phones is another huge plus!
We may be difficult and demanding sometimes but, we truly value their services.”
Director of Operations