Enterprise IT Support

Spreading Your Abilities

Finally, a managed IT support program that is a “win-win” for both your CFO and IT director! GRS Technology Solutions Enterprise solutions deliver an ITIL-based Service Desk and certified Network Operations Center from a market-leading MSP. Co-managed services allow internal IT departments to spread their capabilities through a partnership approach, leveraging to enhance the key areas of service and support, ranging from end-user service desk to managed desktop, to managed network.

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Are You the CFO?

We know your CFO dream likely didn’t involve managing all technology things. The complexities of IT and above all the cost incurred, have resulted in new technological decisions and personnel becoming part of the CFO's domain. So how we can help you and why choose our Enterprise Managed IT Service?

  • Cost-savings & efficiency – virtual IT is usually significantly less than the cost of the traditional model.
  • Expertise – having access to industry-leading ITIL Service Desk people and processes.
  • 24 x 7 business world – receiving support outside of standard business hours.
  • Off-loading mundane tasks – tactical services like end-user service desk and mobile device support.
  • Partnering approach – internal and external IT work as a team from a central service desk system.
  • Business applications – we can act as your technical liaison with 3rd party applications.
  • Effective & efficient – boost employee productivity by making your helpdesk a key business service!

Are You The IT Director?

Forward-thinking IT managers are turning to co-managed services to supplement their internal capabilities and expertise. GRS Technology Solutions works in partnership with your IT department – providing complete access to our people, processes and technology.  Here is the benefits for working with us:

  • People – obtain access to certified technicians when you need them.  Complement your team by integrating GRS Technology Solutions into your existing infrastructure, applications and processes.
  • Process – instantly add an ITIL-based service desk to your organization. We can customize our service delivery to match your existing Service Level Agreement (SLA).
  • Our tools – leverage GRS Technology Solutions comprehensive managed services system for service desk, ticketing, IT automation and security.
  • Your tools – can also leverage your existing tools including major enterprise management software (i.e. Remedy, ServiceNow, etc.).
  • Canadian-based service teams – eliminate information security issues with our North American-only accredited.

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