Setting up Outlook for the first time (Office 365)

Before using Outlook for the first time, you will need to add your Outlook profile.

1. Open the Outlook application

Select the Outlook icon in the Start menu or double-click the Outlook icon on the Desktop/taskbar.


2. Create a new profile

You will be shown the following Welcome screen (or similar depending on version). Click Next.


You will then see the following screen. Ensure Yes is selected under "Do you want to set up Outlook to connect to an email account?" then click Next.


3. Enter your Office 365 account details

Enter your full name, email address and Office 365 password in the boxes provided, then click Next. Your Office 365 password will usually be 1 uppercase character, 3 lowercase characters followed by 4 numbers (E.g. Dafu3648) unless this has been changed from default. Please contact GRS Technology Solutions if you do not know your Office 365 password.


4. Wait for Outlook to configure your profile

This may take a few minutes to complete. Once Outlook has finished you will see the following screen. You can now . Outlook will then setup your mailbox and open.


If you have access to any shared mailboxes, these will be added to Outlook automatically, but this may take up to 30 minutes to complete. If you are expecting to see a shared mailbox and do not see it after this time, please contact GRS Technology Solutions.